Privacy Policy
Effective: April 2024
Website: DTK Refresh (dtkrefresh.co.za)
DTK Refresh ("we", "us", "our") respects your privacy. This policy explains how we collect, use, and protect your information.
Information We Collect
We collect only what is necessary:
- Contact details (name, phone, email) when you submit forms or contact us
- Messages and photos sent via WhatsApp
- Basic usage data (IP, browser, pages visited) via analytics tools
How We Use Your Information
- Respond to enquiries and provide quotes
- Deliver services
- Improve website performance and marketing
- Communicate updates or follow-ups
We do not sell your data.
WhatsApp Communication
When you contact us via WhatsApp, your data is processed by WhatsApp (Meta). Their privacy policy applies in addition to ours.
Cookies & Tracking
We use cookies and tracking (Google Analytics 4) to understand visitor behaviour and improve conversions. You can disable cookies in your browser or decline via our cookie banner.
Data Storage & Security
We take reasonable steps to protect your data. We keep your data only as long as needed for business or legal purposes.
Your Rights (POPIA)
You may request access to, correction of, or deletion of your data, or withdraw consent at any time.
Email: jan@dtkrefresh.co.za
Third Parties
- Google Analytics & Google Ads
- Vercel (hosting)
- WhatsApp / Meta (communication)
They only process data necessary for their function.
We may update this policy. Changes will be posted here. For questions: jan@dtkrefresh.co.za